LEON KHAIMOVICH

Santa Cruz, CA 95060
http://www.khaimovich.name
e-mail: LK31415926atYAHOOdotCOM

EDUCATION

PhD IN ORGANIZATIONAL SOCIOLOGY 5/1999
University of Pittsburgh, Pennsylvania
Dissertation title: "Toward a Truly Dynamic Theory of Problem-Solving Group Effectiveness: Cognitive and Emotional Processes During the Root Cause Analysis performed by a Business Process Re-engineering Team."
Advisors: Herbert Simon, Alan Lesgold, Burkart Holzner, Norman Hummon.

MS and BS MAGNUM CUM LAUDE PHYSICS/EDUCATION 6/1985
Vilnius University , Vilnius, Lithuania

AREAS OF
INTEREST AND
SPECIALIZATION

- Creation and utilization of knowledge
- Social and cognitive psychology
- Organizational behavior
- System dynamics
- Computer simulation
- Evaluation research
- International management education

LANGUAGES

Russian, German (need 2 weeks for retrieval and installation before using), Lithuanian, Hebrew (student version)

INFORMATION
TECHNOLOGY
SKILLS

OPERATING SYSTEMS: Android, iOS, MacOS, Windows and UNIX.

LANGUAGES: Python, C#, C++, Delphi, FORTRAN, HTML.

DEVELOPMENT ENVIRONMENTS: PyCharm, Visual C++ 6.0, C BuilderX, C# Builder 1.0, Delphi 8, Visual Test 4.0.

APPLICATIONS: Vensim (system dynamics modeling), Phaseplan (differential equations), Visio (process flow and other diagrams), Track (test project tracking), SourceSafe and StarTeam(configuration management), SPSS-X and Stata (statistical analysis), R:BASE (relational database), MS Office including Excel, Access, and MS Project 2000.

Exposure to Capability and Maturity Model (CMM) development and application efforts at the Software Engineering Institute (SEI).

RESEARCH AND DESIGN
EXPERIENCE

INTERNATIONAL QA ENGINEER 6/2003 - present
Borland (contracts via CCS and eWork), Scotts Valley, CA

International enabling and localization testing of integrated development environments for programming in Delphi, C++, and C# languages under Windows and Unix/Linux operating systems:
- designed and executed a test plan for international quality assurance of Delphi 8 integrated debugger;
- localization testing of CBuilderX GUI under WindowsXP, Linux, and Unix operating systems;
- localization testing of ADO.NET and web services components of C# Builder.

DIRECTOR OF RESEARCH AND PLANNING 1/2002 - 6/2003
Ohlone College, Fremont, CA

District-wide responsibility for institutional research in support of planning and decision making in instruction, student services, and business services. The activities include:
- active participation in design of strategic planning process;
- design and research support of program and service reviews;
- data collection for evaluation of administrative and management personnel;
- design and implementation of student learning measures;
- ongoing measurement of student success and retention;
- SQL-style relational database querying;
- ensuring database integrity;
- administering a comprehensive suite of annual surveys;
- design and administration of customer satisfaction and feedback surveys;
- statistical analysis of data and preparation of reports;
- state and federal reporting.

SOFTWARE PROCESS DESIGNER 9/1999 - 10/2001
Nohau Corporation, Campbell, CA

Designed and implemented several cross-functional processes supporting timely development of high quality software and hardware.
Participated in development of several automated testing tools using C++, Visual Test and Sax Basic.
Performed comparative analysis of available Help authoring environments.
Re-designed the online Help system for the ICE software.

GRADUATE RESEARCHER 1/96 - 5/99
Learning Research and Development Center,
University of Pittsburgh, Pittsburgh, PA

Responsibilities included:
- input of ideas based on first-hand expertise with Quality Tools in a variety of companies for establishment of the Center's new research focus on learning in workplace;
- in-depth analyses of videotapes of problem-solving meetings and other data collected while working as a consultant.

CONSULTANT 5/96 - 9/96
Westinghouse manufacturing facility near Pittsburgh, PA

Supporting team efforts to design and implement new business processes aimed on better resolution of problems with equipment installed at customer sites. Responsibilities included:
- surveys and interviews to learn about needs and expectations of all involved parties: management, customers, designers, and field service;
- preparation of a problem-solving workshop in accordance with the project's scope, technical and social complexity, and available problem-solving methods;

CONSULTANT 10/94 - 2/95
Carnegie Mellon University, Pittsburgh, PA

Conducted an evaluation of the after-school program for elementary school children from an inner city.

CONSULTANT 5/94 - 12/94
Westinghouse manufacturing facility near Pittsburgh, PA

Evaluated the department-wide training program in poka-yoke (error-proof manufacturing). Responsibilities included:
- design of a data collection instrument;
- analysis of data using Stata;
- visual presentation of findings.

RESEARCH ASSISTANT 5/90 - 5/91 and 1/93 - 8/94
University of Pittsburgh, Pennsylvania

Performed a variety of duties in support of research activities including:
- testing hypotheses and preparation of graphs using SPSS-X and Stata statistical packages;
- creation of appropriate data samples in R:BASE.

QC RESEARCH ENGINEER 9/85 - 6/88
Computer Research and Design Center, Vilnius, Lithuania

Responsibilities included:
- mathematical modeling of computer controlled equipment for testing disk drives;
- troubleshooting and calibration support to manufacturing and testing operations.

TEACHING
EXPERIENCE

TEACHING FELLOW 5/91 - 12/92
University of Pittsburgh, Pennsylvania

Designed and taught courses in statistics and social research methods.

TEACHING ASSISTANT 9/89 - 5/90
University of Pittsburgh, Pennsylvania

Assisted faculty members in teaching "Social Statistics" and "Introduction to Sociology".

SELECTED
AWARDS AND
DISTINCTIONS

• USIA/IREX Curriculum Development Exchange Program Grant for developing sociological/management curriculum at St. Petersburg University, Russia 1998
• University of Pittsburgh Nationality Rooms Program Scholarship to study international design teams in Lithuania 1996
• American Society for Quality Research Advisory Committee Fellowship 1996
• Travel Fellowship to participate in the Summer Workshop on Anthropology and Sociology of the Soviet Union at Stanford University 1991
• Hebrew Immigration Aid Society National Scholarship 1990
• Travel Fellowship to work in the Physics Laboratory at Magdeburg Technische Hochschule (East Germany) 1983
• 3rd Prize in the republican tour (Lithuania) of the Soviet Union National College Students Competition in Physics 1983

PAPERS
PRESENTED

"Solving a Problem and Getting Along: Toward the Effective Root Cause Analysis"
Invited presentation at the Annual Congress of the American Society for Quality
May 4-6, 1998.
Also in ASQ's 52nd Annual Quality Congress Proceedings, Milwaukee, WI: ASQ Press

"Challenges of Building a Truly Dynamic Theory of Collaborative Face-to-Face Problem Solving"
Academy of Management Midyear Conference
March 22-23, 1998

"Complexity of Analyzing Complexity: Dynamics of Root Cause Analysis in a Cross-functional Business Processes Re-engineering Team"
Available on-line as a manuscript number 110 in InterJournal

"Complexity of Analyzing Complexity: Root Cause Analysis as a Prelude to Modeling of Business Processes"
New England Complex Systems Institute's
International Conference on Complex Systems
September 21-26, 1997

"Emergence of Politics in Collectivized Science or Erosion of Learning Organization of Traditional Science"
American Sociological Association Annual Meeting
August 9-13, 1997
Available from Sociology*Express (800)752-3945

"Solving a Problem and Getting Along: Use of Root Cause Analysis in Cross-Functional Teams"
Invited presentation for Engineers' Society of Western Pennsylvania
February 12, 1997

"Nonlinear Dynamics: Unfolding the Meaning of Sociologically Relevant Concepts"
American Sociological Association Annual Meeting
August 20-24, 1992
Available from Sociology*Express (800)752-3945

"Spread of New Ideas Which Have Impact on Living Conditions: A Formal Mathematical Model"
23rd Annual Modeling and Simulation Conference
School of Engineering, University of Pittsburgh
April 30 - May 1, 1992

PROFESSIONAL
MEMBERSHIPS

- American Society for Quality